Selection and recruitment

The module aims to increase efficient hiring and retaining of professionals in tourism micro/SME’s by ensuring consistency and compliance in the recruitment and selection process. This module will equip beneficiaries with the capacity to effectively plan and manage the selection and recruitment of the human resources process. From the description of the needed profile to the practical selection of the professional needed, from the engagement of the person to its work inclusion, beneficiaries will be able to get acquainted with the necessary steps and with relevant available tools supporting the process, so as to be able to conduct the recruitment practice. Where possible, analogies to the situation of individual entrepreneurs regarding their own qualification are included.

At the end of the module, a certificate of attendance will be issued after completing the evaluation questionnaire.

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Selection and recruitment in the tourism business

Contents

Hiring, or entrusting a consulting service of our business to a professional, might raise some anxiety in those who have the responsibility for a business. In times of financial restrictions and open market, the selection and recruitment process for professionals in the tourism sector faces strong challenges which owner of micro, small and medium sized businesses have to face. After having identified the company’s needs in terms of professional support, the entrepreneur in tourism has to come up with the procedure of describing the expected working activities, reaching out to find the candidates for the positions, select them, hire them and inserting them in the staff in order to be fast effective in their duties fast.

This procedure requires the ability to really match the expected human resource with the different candidates available, a task that cannot just rely on technical tools but has to be supported also by expertise, which only time and experience can support. However, a proper training which offers knowledge about the process, familiarity with some supporting tools, and hints which can be derived from good practices will minimize the risk of getting the non-matching professional on board.

Target Groups

Managers, coordinators, marketers, and owners of SMEs active in the tourism business offering both products and services in tourism.

Methodology

The course content is based on an active learning approach in a virtual and multimedia context. Students will be responsible for their own learning progress and as such, the e-learning context is user-friendly, visual, dynamic and clear. The learning resources, in turn, are in a multimedia format and designed in a practical and self-explanatory manner. Learning contexts and case examples are centered on professional careers and leadership in the tourism field.

Duration

8 hours

Created by

Mr. Dimitris Raftopoulos

This course has been developed under the Scientific Coordination of Mr. Dimitris Raftopoulos.

This course has been developed under the Scientific Coordination of Mr. Dimitris Raftopoulos. He is focused on Strategic Human Resources Management and Digital Jobs activities specializing in designing, implementing, managing and evaluating European Projects. Holding an MBA, he has dedicated his professional experience to human and entrepreneurial development. His knowledge is in the fields of combating segregation issues in the working environment, increasing employability through strengthening of professional skills as well as EU-funded programs related to entrepreneurship, digital inclusion and social policies.

Selection and recruitment